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Customer Service HairyWigs UK
- Shipping & Delivery
- Privacy & Security
- Returns & Replacements
- Ordering
- Payment, Pricing & Promotions
- Viewing Orders
- Updating Account Information
- Shipping & Delivery
- All orders are sent out with 100% FREE delivery and unlike many of our competitors there are no hidden extras, when we say free we mean FREE. Most of the orders we receive are despatched on the same day ensuring fast delivery to our customers.
- Privacy & Security
- Your security is very important to us and we use a Comodo SSL (secure sockets layer ) to safely encrypt any information you give us. Look out for the padlock when using our checkout, click on this padlock and you can view our security certificate credentials, our current security certificate expires on 17th March 2011.
- Returns & Replacements
- Plain and simple we offer a no quibble returns policy, simply return the wig or hairpiece to us in the condition you received it along with a brief explaination of your reason (this helps us to improve our level of service to you) and we will replace it.
- Ordering
- The ordering system at Hairywigs has been deliberatly setup to be as simple as possible to use, if you have any problems with our system please do not hesitate to contact us immediately and we will do all we can to assist.
- Payments
- Payment can be made by credit/debit card PayPal, cheque or postal order.
- Viewing Orders
- If you choose to register with us you will then be able to view your order history and to check the status of any current order. Once registered ordering with HairyWigs becomes even easier as there is no need to re enter your personal information.
- Updating Account Information
- To update your information, simply login and edit any time of day, if you need help with your account don't hesitate to contact us and we will do all we can to remedy any problems. For beauty tips and wig information visit our wig resources page